Ensuring family members are safe and well cared for is a priority…ours too. Senior Helpers offers peace of mind to individuals and their families when the decision is made to remain at home despite functional challenges and changes of ageing. Our range of services ensures that those seeking support receive the care they both want and need.

Where to Start

Our Initial In-home Care Assessment

When you need to consider assistance at home, it can be overwhelming trying to decide what level and type of assistance may be needed. Our experienced consultants offer a safe and obligation-free discussion to comfortably discuss personal and assistance needs.

Schedule an In-Home Assessment

Services

Home Care Package Program

The Federal Government recognises that older Australians not only prefer to remain independent and within their home environment, but that older Australians thrive if they are supported to remain in their own homes. Senior Helpers are positioned to assist clients and families with what can be a challenging and sometimes confusing process of accessing and organising supports through the federal Home Care Package Program. Offices with Approval can offer individuals and families value in the design and management of their Home Care Package. Speak to one of our Client Services Consultants to learn more.

Alzheimer’s and Dementia Care

Senior Helpers is proud to offer our exclusive program for clients with Alzheimer’s and dementia: Senior Gems®. The Senior Gems program was designed by experts in dementia to help those affected by the changes to live the fullest life possible. We are happy to focus on what each individual can do and what makes them unique and special. The positive focus allows us – and families and carers- to treasure the person in front of us today, even as the brain changes with Alzheimer’s and dementia.

Parkinson’s Care

Senior Helpers’ Parkinson’s Care Program is a specialised training and certification program created in conjunction with experts from the Parkinson’s Centre of Excellence (USA). This program, the first of its kind in the home care industry, is designed to provide our support staff with the expertise and understanding necessary to create personalised care and support to individuals living with Parkinson’s disease.

Disability Support

Living well at home and independently is becoming a reality for may Australians who are challenged as a result of alterations to function or thought. The introduction of the National Disability Insurance Scheme increases opportunities to develop life skills, participate in community life and to live life on their own terms. Senior Helpers offers quality supports for Australians aged over 18 years through creative Support Plans to guide participants to meet their goals.

Multiple Sclerosis Support

The southernmost states of Australia are home to a number of persons who have developed Multiple Sclerosis. Senior Helpers has designed a specialised training program for their support staff, designed to skill them with the knowledge and understanding that enables them to provide personalised care and support to persons living with Multiple Sclerosis.

Personal Care

Personal care services are those that involve more intimate, non-medical care. Whether a person is ageing, challenged with movement, recovering from surgery, treatment or illness, we can make everyday life easier and more manageable. Our support staff are trained to assist with these tasks, guided by our client services managers who conduct periodic assessments to ensure that each individual’s needs and preferences are met.

Companion Care

Our companion care services involve assistance supports with the tasks of daily living. This may involve assistance with household chores such as vacuuming and laundry, running errands, pet care, assistance and transport to appointments, participating in games or crafts at home or accompanying a client to a community event or activity.

Transitional Care

Returning home following major surgery or significant illness can be a challenge to recovery. Although the Commonwealth provides some funds to assist with this process, you may wish to manage this yourself and organise assistance privately. Let us provide you with the peace of mind by creating a safe and supported return to home so that your recovery proceeds smoothly.

Chronic Disease Care

Senior Helpers create in-home support plans for non-medical supports for persons who may have a chronic disease, such as Arthritis, Diabetes, Heart Disease and Hypertension.

Respite Care

Carers provide valued and valuable supports to loved ones who want to remain at home. However, carers also need time to rest and rejuvenate, at times, to recover from illness or surgery. The Commonwealth Respite and Carelink Centre (1800 062 222) is your first stop for funded services that Senior Helpers is happy to provide. But in an emergency, or if you prefer to organise this privately, we are here to assist.

Surgery Assistance

All families would like to be available to offer support when a person needs surgery. These days, it may not always be possible due to distance or commitments that cannot be waived. Senior Helpers can help. We can support the patient in hospital so the family member can work or simply take a break for a couple of hours. Locally-based support staff are available 24-hours a day to give patients and their families peace of mind, ensuring the patient is never alone.

End-of-Life Care

As part of the full continuum of care, our supports can move from recovery and reablement to support and comfort. We work alongside your local palliative care and hospice providers around-the-clock to provide care. Our support staff receive specialised end-of-life training to provide the personal and emotional support a person and the family needs during this challenging time.

LIFE Profile

The LIFE ProfileTM is a data-driven assessment that scores factors proven to be the most important to successful ageing. Senior Helpers® uses the LIFE ProfileTM data to create a personalised plan for support, called the Senior Helpers SmartCare PLANTM.