Natalie’s background as an experienced aged care and disability trainer with a speciality in dementia care has provided the platform for Senior Helpers Wide Bay.

Natalie has a degree in Dementia and has spent time both in Australia and overseas in the health and education sector. Natalie also developed and owns Simple Solutions Training Services which allows for students and staff to be trained in an inclusive environment that allows for their needs and aspirations.

Natalie is driven by her passion to make sure that all people are seen to be leading a good life and to be supported in the way that they choose. This optimises quality support and ongoing community engagement for clients and their families.

Susan Westwood has worked as an Enrolled Nurse since 2013.

Susan has worked in Aged and Disability settings, both supporting clients and in administration roles.
Susan holds qualifications in humanities and focusing on people living with dementia. She strongly believes that all clients should be supported with the respect and dignity they deserve in a holistic manner.

I am a qualified Enrolled Nurse with a diverse background across Community Health, General Practice, and Aged Care, where I have also worked as a Training Facilitator. My career has evolved to include roles focused on reporting and quality, drawing on my clinical and operational experience. Currently, as the Quality Coordinator at Simple Solutions, I leverage my healthcare knowledge to support and maintain reporting systems, compliance processes, and overall operational requirements.

Sarah holds a Certificate III in Aged Care / Home and Community Care and has eight years of experience as an Assistant in Nursing with Queensland Health. She has worked in various hospital departments, including Emergency, Dementia, Rehabilitation, Mental Health, and ICU.
For the past year, Sarah has been a Support Worker in Aged Care / NDIS and an Aged Care Administrator. Her approach to care is client-focused, driven by her belief in empathy and the importance of understanding others’ perspectives.